Support
Questions, bug reports or feedback about the Uplens app — write to us and we’ll get back to you.
[email protected]To help us reproduce an issue quickly, please include your iPhone model, your iOS version, and a short description of what you did before the problem appeared. Screenshots or a screen recording are always welcome.
Uplens subscriptions are billed through your Apple ID. You can view, change or cancel a subscription — including turning off auto-renewal — in the Apple ID account settings on your device at any time. Cancelling stops the next renewal; the subscription stays active until the end of the period you already paid for.
All purchases are processed by Apple, so refunds are requested from Apple rather than from us, at reportaproblem.apple.com. If something went wrong with a purchase, email us as well and we’ll help where we can.
For details on what data the app collects and how it is handled, see our Privacy Policy. The terms that apply when you use the app are in our Terms of Use.